Full Service IT and Computer Support for Small Business
From Doctors’ Offices and Medical Clinics, to Law Firms and Insurance Companies, to Manufacturing, Administration, and Retail Locations – Over 100 CBRM businesses trust Waterfront Computer Company.
What can Waterfront Computer Company do for your business?
Custom Built Computers
It’s a big, bold claim … but we are committed to building the very best custom computers available at any budget. Every Waterfront custom PC is professionally assembled with care and pride – right here in Cape Breton – using high-grade components and backed by our 100% satisfaction guarantee.
Our rigorous quality-control and attention to detail is your assurance that our custom built computers will meet or exceed our stated performance benchmarks. If a Waterfront Custom PC falls short, we’ll do whatever it takes to hit that target – at no extra cost.
Small Business Managed IT Support Plans
Most small businesses don’t think about IT until something goes wrong — but by then, the cost of recovery is many times greater than the price of prevention. As a long-term cost-saving measure with predictable budgeting, faster responser times, and lower IT costs, we recommend one of our Small Business Managed IT Support Plans.
Essential Support
For 3-5 Users / Endpoints; 1 Location
Ideal for small offices and growing businesses. Priority response, remote desktop support, updated IT documentation, and .
$270You supply the parts, we’ll do the work.
Office SuPport
For 6-24 Users / Endpoints; 1-3 Locations
For businesses where computers and IT are mission-critical. Expanded support hours, faster response, and proactive monitoring to catch problems before they impact your business.
$660We can use a mix of pre-owned and new components to substantially reduce costs, while hitting surprising performance benchmarks.
Enterprise Support
For 25+ Users / Endpoints; 3+ Locations
For larger operations that need a full MSP / IT partner for complete , strategic IT planning, desktop support, server administration, email hosting, security, backups and continuity, product licensing, and more.
$1,450Talk to us about your ‘wish list’. We will work with you to determine the right specs to match your budget and performance expectations.
Full Service Computer Support
Device and Hardware Problems
Account, Security & Data Problems
Yes! We do House calls
We offer in-home computer support throughout the Cape Breton Regional Municipality. Printer problems, Internet and Wifi trouble, Email issues, Slow PC, crashing, or won’t boot – anywhere in Sydney, Glace Bay, New Waterford, Sydney Mines, or in between – we’ll come to you.
Rates: As of July 1, 2026, in-home residential service is $95/hour. Minimum charge is $71.25 (45-minutes). The clock starts when when our technician leaves the shop. Mileage of up to 20 km is included. After 20km, mileage is billed at $0.65 /km.