Cape Breton’s Only

Full Service IT and Computer Support for Small Business

From Doctors’ Offices and Medical Clinics, to Law Firms and Insurance Companies, to Manufacturing, Administration, and Retail Locations – Over 100 CBRM businesses trust Waterfront Computer Company.

What can Waterfront Computer Company do for your business?

  • General Break-Fix Support and IT Troubleshooting
  • New, Refurbished, and Custom-built Business Computers
  • Printers, Networks, and All Computer / IT Hardware
  • Microsoft 365 hosting and Administration
  • Email, Web Hosting, and Domain Services
  • Support for Sage, Quickbooks, Accuro and all Business Software
  • PBX/VOIP Business Telephone and Video Conferencing systems
  • WEbsites and Custom Web-Application Development
See our Support PlansCall Us at 902-270-5004
Network installation and IT Support for Cape Breton Businesses
Ring Central Desk phones, soft phones, and apps for Cape Breton Small Businesses
Server management and IT Support for Cape Breton Businesses
The Very Best

Custom Built Computers

It’s a big, bold claim … but we are committed to building the very best custom computers available at any budget. Every Waterfront custom PC is professionally assembled with care and pride – right here in Cape Breton – using high-grade components and backed by our 100% satisfaction guarantee.

Our rigorous quality-control and attention to detail is your assurance that our custom built computers will meet or exceed our stated performance benchmarks. If a Waterfront Custom PC falls short, we’ll do whatever it takes to hit that target – at no extra cost.

  • Cape Breton's Best Custom Build Business Computers
  • Professional Computer Assembly Services in Cape Breton
  • Custom Computers for Business and Gaming, Assembled in Cape Breton
  • Custom Built Gaming PC, assembled in Cape Breton
  • Cape Breton's Best Custom Build Business Computers
  • Professional Computer Assembly Services in Cape Breton
  • Custom Computers for Business and Gaming, Assembled in Cape Breton
  • Custom Built Gaming PC, assembled in Cape Breton

Small Business Managed IT Support Plans

Every hour your business IT systems are offline has a cost; lost sales, lost productivity, lost opportunities.

Every unpatched vulnerability or unnoticed malware is an open door for cyber-criminals.

Every missing backup is a potential catastrophe.

Most small businesses don’t think about IT until something goes wrong — but by then, the cost of recovery is many times greater than the price of prevention. As a long-term cost-saving measure with predictable budgeting, faster responser times, and lower IT costs, we recommend one of our Small Business Managed IT Support Plans.

  • Predictable monthly billing for IT services
  • Same-Day* service – typically within 2-4 hours
  • Discounted rates for computer repairs, IT support, on-site service, and consultation.
  • Exclusive discounts on desktop computers, laptops, printers and network hardware.
  • IT Documentation and detailed records for IT systems, applications, and network configurations.
  • Pro-active / preventive IT maintenance
  • Extended service life of valuable IT assets
  • Enhanced network protection and cyber-security
  • Reduced down-time and improved productivity
  • Planning, advice, and guidance on technology upgrades for improve profitability

Essential Support

For 3-5 Users / Endpoints; 1 Location

Ideal for small offices and growing businesses. Priority response, remote desktop support, updated IT documentation, and .

$270

You supply the parts, we’ll do the work.

  • Preliminary component testing
  • Expert assembly and wire management
  • Optimal BIOS configuration and drivers
  • Latest firmware and updates
  • Stress test and benchmark
  • 90-day workmanship warranty
CAll to Inquire

Office SuPport

For 6-24 Users / Endpoints; 1-3 Locations

For businesses where computers and IT are mission-critical. Expanded support hours, faster response, and proactive monitoring to catch problems before they impact your business.

$660

We can use a mix of pre-owned and new components to substantially reduce costs, while hitting surprising performance benchmarks.

  • Mix of high-grade pre-owned and NEW components
  • Thoroughly cleaned and tested
  • Like-new condition
  • Expert assembly and wire management
  • Latest firmware and updates
  • Optimized and Updated
  • 1-year parts and labour warranty
View our Inventory

Enterprise Support

For 25+ Users / Endpoints; 3+ Locations

For larger operations that need a full MSP / IT partner for complete , strategic IT planning, desktop support, server administration, email hosting, security, backups and continuity, product licensing, and more.

$1,450

Talk to us about your ‘wish list’. We will work with you to determine the right specs to match your budget and performance expectations.

  • Highest grade NEW components
  • Expert assembly and meticulous wire management
  • Optimized settings
  • Latest firmware and updates
  • Rigorous bench testing
  • Guaranteed performance
  • 2-year parts and labour warranty
Computer, Laptop, and MacBook repairs for HP, Apple, Acer, Dell, Lenovo
Computer Repair Services

Full Service Computer Support

Device and Hardware Problems

  • Laptop or Desktop PC won’t boot or won’t turn on
  • Broken laptop screen or hinges
  • Laptop battery replacement
  • Slow computer or freezing / crashing / Blue-screen of Death (BSOD)
  • Overheating or shutting-down unexpectedly
  • Liquid damage
  • Hardware upgrades – RAM, HDD/SSD, and more

Account, Security & Data Problems

  • Virus and malware removal
  • Hacked or compromised email or social media accounts
  • Locked out of Windows, email, or other online accounts
  • Password recovery
  • Data recovery from failing or corrupted drives
  • Privacy cleanup and security hardening
  • Backup setup and data protection

Yes! We do House calls

We offer in-home computer support throughout the Cape Breton Regional Municipality. Printer problems, Internet and Wifi trouble, Email issues, Slow PC, crashing, or won’t boot – anywhere in Sydney, Glace Bay, New Waterford, Sydney Mines, or in between – we’ll come to you.

Rates: As of July 1, 2026, in-home residential service is $95/hour. Minimum charge is $71.25 (45-minutes). The clock starts when when our technician leaves the shop. Mileage of up to 20 km is included. After 20km, mileage is billed at $0.65 /km.

Book IT Support or Computer Service